Customer Review Marketing
It posts your real clients reviews online, safeguards your professional reputation, and drives a torrent of customer referrals.
The Frontdesk Patient Satisfaction Marketing System Gives You The Power To...
Post reviews and links directly to your patients Facebook page (with permission) for incredible word of mouth referral marketing.
Improve your search engine rankings with reviews from your satisfied customers and clients.
Build your credibility with real reviews from your satisfied customers that give a true picture of your business.
Turn it on and forget it. (It works automatically.)
Reputation and review marketing in a whole new class.
It starts with the Frontdesk PowerPen, a digital pen that customers use to write their answers to a paper-based customer survey given to them at the end of their service experience, before they leave the business location.
Using the PowerPen, the customer takes approximately 15 seconds to place check marks and write individual comments on the FastForm, a special piece of paper that reads the movements of the digital pen.
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Post Customer Survey to Website
After finishing the customer survey, the patient takes the FastForm with them insuring anonymity and data integrity. All customer survey data and comments are stored automatically in the digital pen. No need for scanning, faxing, data entry or phone surveys.
Once completed, the customer can take the FastForm. All the information from the customer satisfaction survey is stored in the pen and uploaded to the Internet for verification. (In addition, the FastForm can be customized with special offers or coupons for the customer to use.)
When the PowerPen is placed into its docking station, the information is instantly uploaded for verification that the data from the pen is legitimate and appropriate. Once verified, the digital customer survey data is then added electronically to your online Ratings Widget located on your website, as well as on our Global Directory!
